17. May 2018 | 11:03

Cookie Policy

At Danone, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

If you have any further questions or comments, feel free to contact us via our contact page.

What are cookies?

A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don't have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customize your browsing experience.

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Statement. We also treat cookie information as personal data where it is associated with your account or other contact information.

Types of cookies

There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.

Why do we use cookies?

Generally speaking, there are a few reasons why we may use cookies:

 

  • Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
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    Please see below for further information on the types of cookies we use.

    Strictly necessary cookies

    These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.

    If these cookies are blocked, you will not be able to make use of our website.

    Analytics and performance-related cookies

    These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information.

    These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

    List of performance cookies

    Purpose Type of data collected Cookie name How long is the cookie stored?
    Used to feed into Google Analytics Website activity _ga 2 Years
    Used to feed into Google Analytics Website activity _gid 24 Hours
    Used to feed into Google Analytics Website activity _gat_UA-13042171-4 1 Min
    Used to feed into Google Analytics Website activity _gat_UA-25955261-6 1 Min
    Used to feed into Google Analytics Website activity _gat_UA-25955261-7 1 Min
    Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate heat map analytics of websites User interaction with website _hjIncludedInSample 1 Year

    Cookies for personalisation

    These cookies enable us to recognise your computer and greet you each time you visit our website without bothering you with a request to register or to log in.

    These cookies are not essential to the website but enhance the experience for you. We will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

    Third-party cookies

    These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalized advertisements on other websites, which are based on information about you such as your page views on our website. Our websites may also place cookies for third-party services such as social media

    We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalized ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third party sites may use. The information practices of these third parties are not covered by our Privacy or Cookie Statement. Please contact them directly for more information about their privacy practices.

    These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below

    List of third-party cookies

    Purpose Type of data collected Cookie name How long is the cookie stored?
    This cookie is from the Content Management System Expression Engine Last Visit to the website neocate_last_visit 1 Year
    This cookie is from the Content Management System Expression Engine Last activity to the website neocate_last_activity 1 Year

    Your preferences

    It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

    You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.

    How to contact us

    If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.

    • Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
    • Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
    • Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.